The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

Effective problem solving is a crucial skill for managers to possess because they’re expected to be able to overcome challenges in everyday operations to more complex conflicts and missed goals. Being ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.