Not long ago, mapping the customer journey meant sticky notes, whiteboards and long meetings to debate where people were falling through the cracks. Today, AI transforms this process into something ...

We’re at a point where AI agents are beginning to move beyond being mere tools—they’re becoming active participants in how businesses operate. That changes everything, and it demands a shift in how we ...

At Celosphere 2025, six enterprise leaders from Pfizer, Deutsche Telekom, DHL, Standard Bank, and NN Bank revealed that "context for AI" - the vague concept vendors promote - actually means process ...

GCs already manage cross-functional risk. They translate technical complexity into terms that boards and executives can ...

Google DeepMind, Alphabet Inc.’s artificial intelligence research arm, announced the release of AlphaEarth Foundations on Wednesday, a new AI model that can process terabytes of daily satellite data ...

Why do themes need taxonomy? Thematic indices look to solve that problem by organizing the market around ideas rather than legacy categories. They aim to identify companies that derive meaningful ...

Latest version of the Appian AI Process Platform fuses Generative AI and process automation, supports complex casework, and empowers business users with data insights With the new generative AI prompt ...

The deep-sea remains one of the most unexplored regions on Earth, due in large part to the immense challenges posed by its depth and vastness. Yet, the recent advent of Artificial Intelligence (AI) ...

Process mapping is a visual and impartial way to identify where problems are arising and also how they may be solved Abstract This article, the last of our three-part series on change management tools ...