A SUICIDAL man called a 24-hour helpline only to get an answer machine - then killed himself with his home-made gun. William Sleightholme had warned carers four times he had parts to build a weapon ...

Noetica – A British company, developing software products for the global contact centre market, will be at Call & Contact Centre Expo to explain how it is using artificial intelligence (AI) techniques ...

Artificial intelligence has infiltrated just about every component of the CRM technology stack, and outbound call centers are now starting to benefit from it as well. AI-driven answering machine ...

Civil service strike-breakers pretended to be answering machines to cope with a high volume of calls during Monday’s industrial action, it has been claimed. Department for Work and Pensions (DWP) ...

Sergio Fregoni, executive director at IDEO, explains why firms must embrace AI as a strategic partner for innovation, rather than merely an automation tool ...

Five months ago the Answering Machine were a trio and their drum machine. Now, after dates supporting Dirty Pretty Things and the Rumble Strips, they have gained a drummer. Their drum machine Mustafa ...

Stories about bank customers being duped out of thousands by pounds by scammers who con their victims by phone have become a regular feature in the consumer pages. The rise of telephone banking scams ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Gizmodo may earn an affiliate commission. Reading time 1 minute Violet ...

My grandma doesn't move too fast sometimes, and her current answering machine (and all machines that I've seen) will pick up after 4 rings at most. Are there any out there that will do more?

Greg has set up a phone line for you to have a good old rage against the answer machine. You can call it anytime - just leave us a message telling us what makes you really really irrationally ...