Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced Aspect Workforce ...

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced that Pelorus Associates, ...

Aspect Software, a provider of consumer engagement, workforce optimization, and self-service omnichannel solutions, has integrated Aspect Workforce Management with Amazon Connect, bringing Amazon ...

The platform’s biggest update to date removes friction and adds flexibility, with a new interface, a native mobile app, and a portal for developers. Aspect Workforce is an essential workforce ...

Aspect Software, a leading provider of fully-integrated consumer engagement, workforce optimisation, and self-service solutions, today announced the general availability of Aspect EQ Workforce ...

ATLANTA--(BUSINESS WIRE)--Alvaria, a pioneer in workforce management and contact center customer experience technology, servicing large global enterprises and rapidly growing consumer brands, ...

11 July 2013 The approximately $150 million acquisition expected to accelerate Aspect's delivery of cloud, hybrid and premise-based deployments IVR, multi-channel and mobile self-service offerings ...

"Pelorus Associates has produced comprehensive biannual reports on the contact center workforce management market since 2006. In each of our studies Aspect has consistently ranked number one in global ...