Conveying information isn’t something we’re all good at. But for the boss of a company, communication comes with the territory. And probably the best advice you can get in terms of addressing others ...

Patients’ lives are being put at risk by poor communication from healthcare professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...