Switchboard, MD is a physician-led AI and data science company with a mission to prioritize the human connection in medicine. Its service improves patient engagement and outcomes, while reducing ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...

76% reduction in queue times 58% reduction in call abandonment rate As healthcare organizations continue to seek efficiency without sacrificing empathy, the ability to capture accurate call ...