Police chiefs were forced to set up a "critical incident" response after problems emerged with a new state of the art 999 call handling system. In the first few days of the launch on November 25 there ...

When a critical app suddenly crashes or a payment system stops working, the entire business feels the impact. Customers get frustrated, teams scramble, and every minute of downtime chips away at ...

People with a mental health problem who experience restraint, rapid tranquillisation or seclusion are involved in an immediate post-incident debrief. Restrictive interventions are most likely to be ...