Most advice surrounding sales questioning focuses on asking open-ended questions. Open-ended sales questions are great because they entreat the buyer to open and start talking. But, open-ended ...

Closed-ended and open-ended funds each have their place but they have different features and behave in different ways. When a fund is open-ended there is no limit to the number of units available. As ...

In this blog, we’ll talk you through the advantages of collecting open-ended feedback and explain how it can help develop a deeper understanding of your customers. It’s time for CX pro’s rethink how ...

Are open-ended funds an underused opportunity? Where does the opportunity lie? Here, we analyse the pros and cons of closed vs open-ended funds When it comes to investment funds, structure matters.