The Better Payment Protection Campaign (BPPC), a joint public-private initiative, has provided a series of example letters to help small firms in their efforts to collect debts and get to grips with ...

LONDON (Reuters) - Letters sent by Lloyds Banking Group to debtors that appeared to come from independent lawyers were "calculated to mislead", the chairman of the parliament's Treasury Select ...

So, you’re dealing with unpaid invoices and thinking it’s time to send a collection letter. It’s not just about reminding them to pay up; it’s about doing it right. You want to be firm but not burn ...

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Lloyds has come under fire for behaviour ‘calculated to mislead’ after it admitted to sending its customers Wonga-style debt collection letters under a law firm’s name. Chairman of the Treasury Select ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Lloyds Banking Group has admitted it sent debt collection letters that appeared to be from independent law ...