Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...

Computer software which lets touts scoop up tickets by bypassing the security of top music and sporting web­­sites is being sold online, a Mirror probe has discovered. The programs, known as “bots”, ...