Nurse managers have a pivotal role in the running of the team, and need to be skilled at managing conflict between staff. This article reports on a study investigating a conflict management training ...

Developing strong mentors and managers has always been an impactful cascade through various levels of an organization, but it may now be more important than ever. Effective leadership is key to ...

The role of a manager can be challenging enough without having to deal with tension in their team. Rachel Suff looks at recent CIPD research on managers’ confidence in handling conflict, and how ...

From fiery discussions across the office to passive-aggressive email exchanges that could rival a Shakespearean drama, conflict is a natural part of workplace life. If managed correctly, it can be ...