What is the Consumer Rights Act? The Act amended consumer law and lays out the rights of shoppers in a clear and comprehensive way. Notable changes included new regulations regarding faulty products ...

Salima Mawji and Salise Dourmoush consider the practical value of consumer rights legislation for university students dissatisfied with the service provided by their institution The recently enacted ...

New legislation will simplify consumer rights when buying goods and services, and covers digital content for the first time. When you purchase through links on our site, we may earn an affiliate ...

Everything you need to know about the new Consumer Rights Act - what it covers, what's excluded and your new rights. 1. What is the new Consumer Rights Act 2015? The Act aims to make consumer rights ...

When you’re making a complaint to a company, knowing your consumer law is important. If you get it wrong, the company may think you’re not serious about your complaint. So, let’s take a look at what’s ...

Business writer Hazel Davis replies: The Consumer Rights Act came into force on 1 October 2015. The idea was to make the law clearer and easier to understand, empowering consumers to buy with ...

A new law? Is it good news? Yes it is. The new rules that came into force yesterday give you greater protection when buying goods, and for the first time you will have safeguards when you buy digital ...

If you’ve bought a new or secondhand car from a car dealer and it develops a serious fault within the first 30 days you’re legally entitled to hand it back and get a full refund. This protection is ...

The Consumer Rights Act sets out your rights when you buy products, services and digital content. Product quality - what should you expect? As with the Sale of Goods Act, under the Consumer Rights Act ...

At the beginning of October, the new Consumer Rights Act came into force, but what does it actually mean for retailers? With the new 30-day refund policy in place, IT firm PCMS outlines how this ...

In the second of a series of articles on the new consumer rights legislation, Professor Chris Willett discusses the remedies available when goods and digital content do not conform to the contract ...