Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Job hunting in 2025 has been brutal: endless applications, ghosting, and clunky keyword searches. In 2026, AI-powered ...

Technology reporter Stephanie Power likes to think she is comfortable with artificial intelligence, but the new breed of talking AI companions unnerve her, as she reports. My husband is a huge ...

Stunning advances in AI technology over the past couple of years are creating new ways for organisations to conduct more meaningful and natural conversations with their customers. One such technology ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Amazon is adding a new feature to Alexa+ that adds a conversational AI to Ring doorbells, letting users manage deliveries, turn down sales ...

Agentic AI company Hyro closed a $45 million funding round led by Healthier Capital on Tuesday, bringing its fundraising total to $95 million. The New York City-based startup aims to fill healthcare’s ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...