Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

Job interviews can be nerve wracking experiences, so it pays to be in the know about the types of questions that you may be asked. Competency based interview questions are designed to test your ...

Why is a customer survey essential? Today’s world is driven by data. A customer survey is a great method to gather data in order to get feedback on what your business is doing and what customers want ...