Insurance firms lag in delivering excellent customer experience, but many are recognizing it's time to catch up. People have insurance for their home, life, auto or health, but many of these consumers ...

Every customer has been through it. That feeling of despair as they struggle with poor service and a delayed response. But this could all soon be a thing of the past thanks to ChatGPT and similar ...

What does LV car insurance offer? LV General Insurance is one of the larger insurance brands in the UK. It offers one comprehensive policy through its website, which we've reviewed. Slightly different ...

While digital transformation has generated vast amounts of insurance-related data, the ability to deliver added customer value and improved customer service requires investment in the right technology ...

OMAHA, Neb., Nov. 22, 2022 /PRNewswire/ -- Travelex Insurance Services has earned a prestigious Bronze Travvy Award in the category of Best Travel Insurance Provider–Customer Service. The company ...