Leave it better than you found it: in essence, that is customer service. Customer service helps people and organizations to do things that they can’t do, without you. Customer service is a measure of ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. Department store titan John Lewis Partnership has published its job interview ...