-- Virgin Media O2 has set up a new UK team of over 500 highly skilled customer service agents dedicated to resolving the most complicated and sensitive issues, including bereavements, complex ...

Virgin Media O2 customers will know all too well how frustrating dealing with the telecoms giant can be. The company, which merged the two major brands in 2021, has often topped the list of the most ...

Virgin Media O2 chief executive Lutz Schüler has admitted the company has more work to do in some areas of customer service. While Virgin Media O2 and EE attract the greatest number of complants for ...

Virgin Media O2 has a reputation for providing customers with excellent products. Whether it’s offering ultrafast gigabit broadband right across our national network, rewarding our customers with ...