Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Customer service is a vital part of any business. Logically, most business owners, managers and employees know this. However, I've noticed poor customer service is one of the biggest reasons companies ...

Customer service is a vital component of the consumption experience to any firm who wants to retain customers and grow their business. Great customer service means customers are likely to come back, ...

WANT a flexible job, with hours to fit you? Or are you looking for a fast track into management? Then consider stepping into Customer Services. Please provide a valid ...

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. All startup businesses know that the best CRM software is important and that ...

Customer service skills are crucial for building and maintaining positive relationships with customers. They are applicable across various industries and play a significant role in shaping the overall ...

PHOENIX--(BUSINESS WIRE)--In celebration of Customer Service Week, October 7-11, University of Phoenix is pleased to announce the launch of new career-focused skill pathways in customer service ...