Long hold times, hidden cancellation fees, and obtuse policies are common tactics for companies seeking to keep people locked into subscriptions. The White House's new "Time is Money" initiative aims ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Ayelet Sheffey Every time Ayelet publishes a story, you’ll get an alert straight to your inbox!

This content is produced by a member of The Drum Network, a paid-for membership club for CEOs and their agencies who want to share their expertise and grow their business. However, retaining customers ...

The subscription business model is a revenue and business model whereby customers pay a recurring price at regular intervals to access a product or service. This model contrasts traditional ...

Switching from one-time sales of product packages to a subscription model can come with multiple benefits for tech service companies, including ongoing revenue streams and the opportunity to forge ...

Cybercriminals have found a way to misuse PayPal’s subscription billing system to send compelling scam emails that appear to ...

This content is produced by a publishing partner of Open Mic. Open Mic is the self-publishing platform for the marketing industry, allowing members to publish news, opinion and insights on thedrum.com ...