Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

Simplr, a customer service solution startup, has launched a new app for retailers on Shopify. The software connects brands with a network of Simplr Specialists and adds an AI-powered dashboard to help ...

Ten years from now, no doubt we’ll look back at our time and find it unbelievable that enterprise applications were built with so little disposition to communicate with the outside world. But thanks ...

Verizon highlighted a new customer service programme designed to ensure subscribers would be able to resolve issues by contacting the operator a single time using an AI assistant. The operator also ...

Tello, a mobile application service that connects consumers with businesses in order to improve customer service, received $2.7 million in funding today. Photo via William Hook/Flickr Sign up here.

In the bustling world of business, customer support is an unsung hero that keeps the wheels turning and users smiling. As head of customer support, you're constantly balancing the need for ...

TVS Motor Company has launched a smartphone app called TVSM Service for current and prospective owners of TVS two-wheelers. The app provides customers with information digitally, so that they do not ...

If you’ve used a Galaxy phone or tablet recently, there’s a good chance you’re familiar with the Samsung+ app. If you aren’t, though, suffice to say that it’s a sort of one-stop support shop for the ...