Almost four million smart meters in Great Britain were not working at the end of 2023, according to government data. Faulty meters can mean customers rely on estimated bills, with some paying too much ...

Here we’ve listed the issues and questions we hear most often, along with the experts' answers on what to do if you've experienced these issues. Some 16% of Which? members with smart meters said ...

Smart meters measure your gas and electricity use, like traditional meters do, and send the readings to your energy supplier automatically. They give both you and your energy provider accurate and ...

Installing a smart meter could help you pay less for your energy, but not everyone is convinced by the technology. While gas and electricity prices today are far below their peak during the 2022 ...