Following the launch of CMI’s research into how UK managers and employees handle difficult conversations, we invited you to score your capabilities. A staggering 18,000 of you took part in our quiz, ...

This article describes an innovation in clinical practice for community-based health visitors. We used simulation-based learning to practise having difficult conversations with parents in a safe ...

In the dynamic environment of the modern workplace, difficult conversations are inevitable. Whether it's addressing performance issues, navigating conflicts between team members or delivering critical ...

Difficult conversations are inevitable in any relationship—no matter the type. While they’re so essential, they’re also very uncomfortable, so it’s no surprise they’re often avoided like the plague.

New research from CMI shows that brits find it harder to ask their boss for a pay rise than dump a partner Difficult conversations. Everyone has them but, by their very nature, no one wants to have to ...

As a manager, delivering constructive feedback is crucial for your employees' growth. However, not everyone may be receptive to hearing it. While challenging, navigating these difficult conversations ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

We are living in incredibly polarised times. It seems as if there are so many subjects today we can’t discuss without triggering huge arguments. Brexit, climate change, immigration - is it any wonder ...