A learner driver has described feeling "confused" at being turned away on the day of his test, because the examiner said his face did not match the photo on his provisional licence.

Jacob Carroll, 27, travelled 285 miles to take a test near his wife's grandparents home in Scarborough but failed instantly when his examiner refused to get in his car.

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The current record backlog means that some people are having to resit their theory test in order to apply for a practical one

Significant changes to how car driving tests are scheduled and managed are set to be introduced from spring 2026. Whilst the Driver and Vehicle Standards Agency (DVSA) has not yet confirmed an exact date, it is understood the new regulations will primarily affect England, Scotland, and Wales.

New rules for booking and managing car driving tests are set to take effect from spring 2026. Although the Driver and Vehicle Standards Agency (DVSA) has not yet confirmed a specific date for these changes, it is expected that they will primarily affect England, Scotland, and Wales.

Jacob Caroll, 27, had been trying to get a driving test booked near his home for months but after failing to secure a slot, he decided to widen the search area