Artificial Intelligence, or AI, has become a transformative element for businesses in the years following the pandemic. The advent of new technologies has helped businesses automate monotonous ...
WOODSIDE, Calif., June 02, 2020 (GLOBE NEWSWIRE) -- Socrates.ai, providers of the Employee Awesome Digital Conversation Hub, today announced new Content Optimization Services. Available immediately, ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced availability of the NICE inContact CXone Workforce Optimization (WFO) Pro suite for contact centers on ...