FIRST Direct customers can sometimes experience outages, leaving them without access to essential services. If you have ever been one of those customers left without access to online banking, we ...

First Direct is set to axe one of its key services for its 1.5million banking customers. The sister bank to HSBC will be scrapping its text message banking service on Saturday, August 10. The service ...

FIRST Direct’s website and app went down for two hours this afternoon, leaving customers unable to access their money. Frustrated First Direct users have been taking to Twitter today to complain to ...

HSBC and First Direct customers have been experiencing issues with online and mobile banking. Photo: Jaap Arriens/NurPhoto via Getty Images Hundreds of customers have complained of issues accessing ...

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Nationwide, Lloyds, Halifax, First Direct, TSB and Bank of Scotland’s online services were all down today in an ‘industry-wide’ outage. Thousands reported issues logging in, using online banking and ...

A major UK high street bank has gone offline for all transactions in a major outage at a time when many people are getting paid and need access to funds. First Direct’s website says that ‘Online ...

HSBC and First Direct mobile banking applications have crashed, leaving thousands of customers locked out of their accounts. Users attempting to access the HSBC app ...

The HSBC and First Direct mobile banking apps appear to be down, with thousands of customers reporting trouble with accessing their accounts. More than 4,000 reports have been logged for HSBC on the ...

Internet-only bank First Direct has reportedly become the first in the UK to allow customers to send cash through Facebook and WhatsApp. The new service is designed to pay friends without needing to ...

First Direct is doing away with its text message banking service, it has told account holders in an email seen by This is Money. The bank, which has never had branches, said its text message service ...