Budget airline Frontier has scrapped its customer service helpline, forcing travelers to communicate with the firm online. It means customers will no longer be able to call the airline for help and ...

Frontier Airlines did away with its customer service call line a few months ago in favor of a messaging-based system available on multiple platforms. The airline says customer response has been good ...

Instead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines is eliminating its phone-based customer service line, opting for an all-digital approach. The ...

WASHINGTON — Budget airline Frontier is cutting its customer service lines for flyers, meaning that you won't be able to call to speak with a human being anymore. Instead, customers will only be able ...

Budget airline Frontier has discontinued its customer service helpline as it goes all in on digital. Customers who need to contact the airline for changes to their flight will no longer be able to ...

Frontier Airlines announced a major streamlining of its fare offerings on Friday, as well as other customer-friendly changes that it said are meant to improve the experience of purchasing tickets and ...