PureConnect Displaces Nortel and NEC to help health care services provider reduce average call time by 15 percent, improve productivity and provide a better customer experience Fraser Health uses ...

As a leading provider of outsourced sales, distribution and after-sales support services to local clients in the finance, insurance and telecommunications sectors, Rewardsco Sales relies on its ...

Ocular Technologies, a South African customer engagement specialist, has achieved value-add reseller (VAR) status with Genesys, a global customer experience and contact centre solutions provider.

New Delhi: IT services major Infosys on Thursday said it has signed a five-year deal with cloud customer experience and contact centre solutions provider, Genesys. The five-year partnership with ...

Ocular Technologies, a South African specialist customer engagement and digital experience solutions provider, has achieved Value-Add Reseller (VAR) status with Genesys . As a VAR, Ocular will focus ...