As Genesys pushes hard on its pivot from a premises-based contact center provider to cloud solution leader, CEO Tony Bates has discussed with analysts the need to bring in new, cloud-first, talent.
DENVER--(BUSINESS WIRE)--Today at Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the impact of AI, empowering organizations to ...
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