Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

Predict Future Performance: As mentioned, how you acted in the past is often the best clue to how you’ll act in the future.

All job interviews are different and they are a common stage in internships, work experience and full time roles. Depending on what kind of industry you are planning on joining, the interview ...

Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

In our executive recruiting firm, The HTW (Hire to Win) Group, we consistently coach candidates presented to our hiring company clients on how to effectively use rehearsed—sometimes derogatorily ...

Thank you for signing up! Did you know with a Digital Subscription to The Scotsman, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, ...

Job interviews can be pretty daunting. But if you come prepared, it can make the experience a whole lot more manageable. While there’s no denying that no job interview is the same, it’s clear that ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Have you ever been left speechless at a job interview because ...

Our team of professional journalists has more than 100 years of combined experience writing articles like this. Help us continue producing award-winning content by clicking the follow button above.