Co-authored by Andrew B. Speer and Matt I. Brown Personality at work matters. We see its impact when one employee reacts with poise when faced with unreasonable customers, whereas another expresses ...

A recent report from the Center for Democracy and Technology (CDT) explores organizations’ use of digitized assessments in the hiring process — underlining the potential negative impact on people with ...

This story was originally published on HR Dive. To receive daily news and insights, subscribe to our free daily HR Dive newsletter. Employers are likely to be more effective at hiring and retention ...

Employers gauge a job candidate's ability to work and learn in an establishment through pre-employment assessments. To make a sound decision in the hiring process, companies should understand how to ...

Personality, talent and behavioral assessments are being used more frequently in the hiring process across industries. These assessments provide deeper insights into a candidate’s potential beyond ...

Opinions expressed by Entrepreneur contributors are their own. As a hiring director, one of the most critical decisions you will make is selecting the right candidate for the job. The process of ...

The modern job market has become a numbers game of staggering proportions. A single posting can attract thousands of applications, forcing employers to rely on automated systems to manage the flood of ...

Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your business. Customer satisfaction is the highest priority in a contact center.

Employers are likely to be more effective at hiring and retention when they customize pre-employment assessments to reflect job realities and company culture and use multiple assessments to evaluate ...