Hilton Hotels Corp. and Carlson Hotels Worldwide this month became the first major hotel companies to announce online checkin, allowing travelers to register electronically for their rooms in advance ...

CIO.com's Al Sacco put Marriott's mobile app and mobile check-in to the test, and though it didn't work as well as he, or the hotel, hoped, there was a clear benefit over the traditional check-in ...

The latest perk hotels are offering guests: flexible check-in and checkout. Some charge a fee. But some are granting it for free. It's an interesting play to attract more loyal customers who will book ...

There are many things a hotel can do that could potentially be classified as red flags: certain items not being cleaned (like hotel room phones), AC temperatures you can't control, sneaky resort fees, ...