Direct Line is making a strategic shift under its award-winning ‘We’re On It’ platform, as it looks to take “ownership” of a position within the insurance market as the only brand that will be its ...

As part of a leadership restructure, Direct Line Group is creating a chief customer office led by the firm’s managing director of household, partnerships, data, pricing and underwriting, Kate Syred.

Being thrust into a pandemic did not deter Direct Line Group relaunching its company car and salary sacrifice schemes last month (August). To an extent, the new ways of working have even helped ...