The terms “internal and external customer” were popularised throughout the 1980s through the Total Quality Management (TQM) philosophy, created by Joseph M.Juran and W. Edwards Deming. The philosophy ...

Internal and external sources of finance are viable options for any business looking to source extra finance for different business activities. Money makes the world go round, as they say, and it’s no ...

Forbes contributors publish independent expert analyses and insights. I write about the intersection of work and happiness. The value of internal hires is such that many employers significantly favor ...

Have you ever found yourself talking aloud to figure out a problem, or do you prefer long, silent reflection before concluding? These habits might seem insignificant, but they indicate whether you are ...

Marketers have tended to attract the reputation of being somewhat flighty souls. It has variously been estimated that the average tenure of a marketing director is around 15 to 18 months. But this ...