What’s beneath all the buzz about ITIL? Like many hot topics, people have gotten so excited about ITIL (IT Infrastructure Library) that they think it’s the answer to everything. In some circles, ...

The IT Infrastructure Library (ITIL)—a collection of best practices for IT operations—is gaining notice among CIOs because the guidelines it offers can improve their IT department’s quality of service ...

With many enterprises now looking seriously at the benefits they can squeeze from new technology trends such as grid computing, information lifecycle management and on-demand (or utility) computing ...

Since 2010, Juliana has been a professional writer in the technology and small business worlds. She has both journalism and copywriting experience and is exceptional at distilling complex concepts ...

ITIL, which is never written in full, means IT Infrastructure Library – an integrated set of best-practice recommendations with common definitions and terminology. What this means is that when a ...