IT performance information is not being shared across many Australian organisations and businesses to the extent that it should be and, according to a recent study, there’s a growing need for IT ...

The objective of performance management is to track organizational performance through specific performance measures, commonly referred to as an IT scorecard. While the use of IT scorecards can ...

Do you need help assessing your systems' performance? Simon Meredith looks at how a 'balanced scorecard' technique might help. People like you will spend a total of £40 billion on information ...