Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. If you've been out of the job search game for a while and only ...

Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. When the hiring manager asks, "So, do you have any ...

Nobody enjoys interviews. That’s the long and the short of it. Whether you’re a new graduate who doesn’t know what to expect, a career changer looking for something new, or have been out of work for a ...