The knowledge and information management research group focuses on the management of information, knowledge and innovation practices and processes, mainly in collaborative and dynamic work settings, ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

A McKinsey & Company study from May 2014 found that the average interaction worker spends an estimated 28% of the workweek managing email and nearly 20% looking for internal information or tracking ...

Rezolve.ai and EIS team up for advanced AI-driven ITSM solutions, tackling data quality and knowledge management challenges, and setting new standards. We are beyond excited to partner with Earley ...

For IT and support teams, a well-maintained knowledge base is the foundation of efficient service management. An extensive knowledge repository enables employees to quickly find answers to issues, ...

In a world facing urgent global challenges, from climate change to digital transformation, the need for engineering and technology leaders with vision, adaptability and commercial awareness has never ...