"I'm from the government and I'm here to help you." These nine words were said to be the most feared sentence of President Reagan. Over 20 years later, many companies still feel the same way when they ...

Are you looking to reduce waste and improve efficiency in your printing operation? John Compton, principal at Compton & Associates LLC, a Lean Six Sigma Master Black Belt (MBB), and senior member of ...

LEAN started in the automobile manufacturing industry and has spread to nearly every industry in every country. LEAN is how companies bring continuous improvement to life. It’s much simpler to ...

Some of Toyota's eight Lean principles, geared towards the manufacturing process, relate to digital CX/UX. The core of lean is maximizing customer value while minimizing activities or choices that ...

Companies adopting a Lean philosophy strive to remove or shorten time spent on activities that the customer doesn’t value. For example, although steps like estimating and makeready are thought of as ...