If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

LogMeIn, a company that specialises in remote support technology, is currently demonstrating its support for the Android platform at Mobile World Congress. Rescue+Mobile for Android allows IT support ...

LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support, ...

LogMeIn has launched an app on Google Play which allows instant remote technical support for Android devices. With devices becoming increasingly complex and feature-rich, the potential for end-users ...

LogMeIn has come up with a way to allow remote support technicians to see what the customer is looking at. It's called LogMeIn Rescue Lens. Screen sharing software is a convenient way of letting ...

HTC is hoping to make it easier for users of its Android-powered smartphones to get help if something goes wrong with their device. The Taiwanese smartphone giant struck a deal with remote assistance ...

LogMeIn has announced support for Macs using LogMeIn Rescue. It’s a “Software as a Service” (SaaS) for IT professionals and support technicians that provides on-demand remote access and control. It’s ...

WOBURN, Mass. and SYDNEY, Australia, Oct. 28, 2010 (GLOBE NEWSWIRE) -- LogMeIn Inc., (Nasdaq:LOGM), today announced that Telstra has selected LogMeIn Rescue to provide remote support to its broadband ...

The phone rings, and your angry CEO is calling from the airport. He's upset because his e-mail doesn't work and he needs to get some messages out for an important deal. You quickly check his user and ...

LONDON AND WOBURN, Mass., May 3, 2011 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq:LOGM) announced that BSkyB (Sky), the UK's premier public satellite broadcasting company, has selected LogMeIn Rescue, LogMeIn ...