American Express has announced upcoming changes to Platinum card lounge access, effective Jan. 1, 2027. Cardholders will be limited to six complimentary visits a year at Plaza Premium lounges and six ...

Top-ranked U.S. loyalty programs for 2025 stand out for easier redemptions, ample award seats, and practical perks that can ...

Credit card issuers and companies in the payments ecosystem have long struggled with addressing the issue of customers’ accrued rewards points. Much like unredeemed gift cards or airline miles, reward ...

American Airlines is pioneering yet another frontier in loyalty through evolutions to its long-standing AAdvantage program.

With 9 million members, Air Canada’s Aeroplan program offers global travel rewards, partner perks, and even ways to earn ...

Engagement is a key driver of measurable growth in QSRs, where loyalty programs have evolved from punch cards and stamps to ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up paying more than they did before.

Brands need to evolve their loyalty schemes to focus on customer experience and service, rather than discounts and prices, if they want to get the most out of the schemes. That is the conclusion of a ...

Loyal customers are one of the primary drivers of any business as it costs more to a company to sell to a new customer rather than selling to an existing customer. Loyalty programs are the rewards ...

Eight million shoppers are using their loyalty cards less than last year and a third leave them at home, research suggests. Despite the decline in loyalty card usage, Tesco's Clubcard, Sainsbury's ...

Those old loyalty cards stuffed away in a drawer or long-forgotten about in our purses may be worth digging back out again or reactivating this year. That's because many of us are now desperately ...