In addition to continuing responsibility for marketing, brand and communications strategy, Cowdry and her team will take on oversight for the commercial performance of its consumer products. Previous ...

An O2 customer has been left baffled after having their account "shut" having seen a phone order wrongly deemend to be FRAUD. O2 has come under fire from a customer who wrote into the Guardian ...

10:38, Thu, Jan 30, 2025 Updated: 10:39, Thu, Jan 30, 2025 O2 customers are being warned that the network is axing a key service from this Friday. The major mobile network has confirmed that its ...

A new digital personal assistant will help the telecoms firm to cut costs in its customer services operation TELECOMS firm O2 is planning to cut costs in its customer services operation by replacing ...

O2 is axing its pay-as-you-go data only mobile SIM services later this month. O2 says these data only SIMs for pay-as-you-go customers will be discontinued on January 31 after Christmas - so, in just ...

Mobile network O2 has announced the axing of its pay-as-you-go data-only SIM services, which will take effect on January 31. These SIMs enabled users to purchase internet data for use within a ...

O2 is discontinuing its pay-as-you-go data SIMs for existing customers today. These SIMs are typically used in tablets or any device where you don't need to make calls and texts. The PAYG option from ...

If you are a customer of UK mobile network O2, there’s a change coming this week that could majorly affect how you access the best perks the firm has to offer. Aside from getting access to nationwide ...

People who have contracts with O2 are being warned not to 'answer the phone' to potential third-party callers after a customer who had been with the provider for years had their contract axed against ...

Credential stuffing involves hackers using previously stolen login data from elsewhere and running it through a software tool to repeatedly attempt to breach and access user data from a new target ...

Yesterday, O2 sent some of the best customer service tweets I’ve seen for a while, replying back in slang to a complaint. This isn’t the first time that O2 has outdone itself on social media: when the ...