Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...
As organizations scale from co-pilots to fully autonomous digital colleagues, the challenge is building smarter operating ...
If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...
The Ministry of Defence has published a new version of its operating model – ‘How Defence Works’ – its first update for almost five years. Given the major changes to Defence ways of working in that ...
Operating models may sound arcane but they are increasingly critical to making sure marketers have the external partners they need, explains Susy Pyzer-Knapp, Design Practice Lead at ID Comms. The ...
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