Database giant Oracle announced it has agreed to acquire TOA Technologies, a provider of cloud-based solutions for field service management. Oracle said it intends to fold the technology into its ...

Oracle Corp. and Google LLC’s cloud unit today announced an expanded partnership with broader regional coverage, additional services aimed at disaster recovery and a low-cost entry offering for ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...

As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, ...

Businesses across all industries are competing in the experience economy. The best way to stand out from the competition and retain customers is with optimal customer experiences, according to cloud ...

XEL adopts AI-enabled Opower to deliver personalized energy tools, boosting customer control, efficiency and long-term growth potential.