Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

Palantir CEO Alex Karp swears by a method that helps employees get to the root of a problem. Karp has said the Five Whys method "can often unravel the knots that hold organisations back." The approach ...

To meet the changing needs of modern workplaces, universities should look beyond teaching conventional problem-solving methods. With clever use of technology, institutions can encourage students to ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.