Nearly a third of receptionists at GP surgeries failed to direct patients with symptoms of stroke for immediate help from a GP or to emergency services, a simulation study at 52 general practices has ...

HEALTHWATCH Bradford and District has welcomed GP receptionist training. Last year, the watchdog gathered views from people across the district about their experiences of GP practices and along with ...

Exclusive A number of London GP practices are training their receptionists to do blood tests, Pulse has learned. Professor Sir Sam Everington, a GP and chair of Tower Hamlets CCG, told Pulse that ...

A new study found that both men and women dislike telling receptionists what is wrong ahead of being able to book an appointment with their GP. It is common practice for receptionists to ask about ...

RECEPTION staff at Royal Blackburn Hospital’s emergency department have received ‘bespoke privacy and dignity training’. This was a result of concerns being raised by the Care Quality Commission about ...

A receptionist establishes the tone of a potential customer's or vendor's interaction with a business. Receptionists typically answer telephone calls, greet incoming visitors and provide verbal and ...