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How to Write an Effective Problem Statement: Get to the Root Cause Without the Fluff

Continuous improvement specialists are challenged to solve problems for their organizations or clients. They have acquired a wide array of tools, methods, and techniques for that purpose. If ...
IndustryWeek

Podcast: Diagnosing the Root Cause: Navigating the Maze of Symptoms

Are you relying on gut feel to diagnose difficult problems in your organization? If the answer is yes, there is a good chance you are going to be led astray. Why? Because “until you really take the ...
PharmTech

Root Cause Analysis–Finding the Root of the Problem

Siegfried Schmitt, principal consultant, PAREXEL International, discusses how to find the root cause of the problem. Siegfried Schmitt, principal consultant, PAREXEL International, discusses how to ...
PharmTech

Getting to the Root of Quality Problems

Focusing on symptoms instead of root causes locks teams into a corrective, rather than preventive, mindset. The philosopher George Santayana once wrote, “Those who fail to learn from the past are ...
UUHC Health Feed

Fishbone Diagram: A Tool To Organize A Problem's Cause and Effect

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...