For many organisations, service design has grown in importance and has become a crucial skill to stay relevant in the service- and experience-dominant economy. This course focuses on services as ...

This course will explore service design as a human-centred problem-solving process. It will consider the importance of staff, users and everyone that has a relationship with a service. Through a ...

Google has reportedly announced that it will provide any US business over $100,000 (roughly Rs. 80 lakh) worth of online courses in data analytics, design and other tech skills for their workers free ...

Two statistics taken together showed an opportunity for change: More than 41 million Americans, many facing challenges with mobility and transportation, experience a lack of access to affordable and ...

This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that ...

Eirwen Williams, rural director at Menter a Busnes, says the benefits of training and development for staff retention, increased job satisfaction and improved productivity has been widely documented ...