Peter Reilly is director of HR research and consultancy the Institute for Employment Studies He joined the institute in 1995 as a senior research fellow after a 16-year career with Shell, where his ...

Focusing on shared services across local authorities, this week’s Eduserv webinar, hosted by Jos Creese, principal analyst, Eduserv Executive Briefing Programme, features first-hand accounts of ...

The past 10 years have seen a major increase in the introduction of HR shared services across all industry sectors. While shared services and the Ulrich business partnering model have become more ...

The popularity of shared services is rising rapidly across all sectors - but what does this mean for the future of HR? We convened a panel, in partnership with Perceptive Software, to debate the pros ...

When American Express took the shared service route it started by taking a good hard look at its global HR service delivery. It quickly identified that 80% of its HR processes could be applied ...

If you thought shared services were all about back-office administration, think again. As delegates to Deloitte’s Shared Services Conference will hear, the business model has become an engine of ...

Global business services is an evolution of shared services, offering a more comprehensive approach to the problem of providing services across an organization. Does it make sense for your company?

When legislation was passed, fast-tracking Durham’s eight councils into one unitary authority, Durham County Council, by April 2009, the councils involved knew they faced a tough period of ...

According to Deloitte, 88% of businesses who use a shared services approach to manage an organisation-wide business function use it to take care of their financial operations. The finance department ...

Kamal Biswas outlines some techniques for the successful design and implementation of an IT shared services model in pharma. If implemented correctly, an IT shared services model can create ...

Leveraging its intimate knowledge of enterprise infrastructure, Hewlett-Packard will announce on Wednesday, IT Shared Services Portfolio, a two-part offering that industry analysts say will raise the ...