Thanks to the efforts of its operations and customer service teams, the e-commerce giant has established an industry-leading standard to better protect consumer rights. Ms Evelyn Goh, a 48-year-old ...
Shopee is testing a new policy that allows customers to cancel orders later in the shipping process as part of efforts to win business, placing pressure on sellers. After orders are placed on the ...
One of the first few e-commerce surveys in the United States to be carried out in the late 1990s found that the biggest obstacle discouraging fledgling Internet users from shopping online concerned ...
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