One thought kept running through my mind while I tested the ShoreTel 6 phone system: “This is too easy.” Surely, I thought, there must be a point at which the ShoreTel PBX becomes a pain in the neck.

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. An increasing number of employees today prefer to conduct ...

There is considerable discussion about the oncoming impacts of cloud computing and how it will reshape (or eliminate) the enterprise data center. But until recently, there has been relatively little ...